/* ============================================================
   SaaS Dark Theme – refactored with CSS variables
   Targets: .admin body, coluna-nav, coluna-content, chamados page
   ============================================================ */

body.admin {
    background: var(--dm-bg) !important;
    color: var(--dm-text) !important;
}

/* ── Main row wrapper ── */
body.admin > .row {
    min-height: 100vh;
}

/* ── Sidebar ── */
body.admin .sidebar-nav {
    background: var(--dm-nav-bg) !important;
    border-right: 1px solid var(--dm-nav-border) !important;
    box-shadow: 2px 0 8px rgba(0,0,0,.08) !important;
}

body.admin .nav-item .nav-icon {
    color: var(--dm-text-muted) !important;
}

body.admin .nav-item:hover .nav-icon,
body.admin .nav-item.active .nav-icon {
    color: var(--dm-accent) !important;
}

body.admin .nav-item.active {
    color: var(--dm-text) !important;
}

body.admin .switchCont {
    background: var(--dm-surface-2);
}

body.admin .switch {
    background: var(--dm-switch-bg) !important;
    color: var(--dm-switch-color) !important;
}

/* Footer nav area */
body.admin .footer-nav {
    border-top: 1px solid var(--dm-nav-border) !important;
}

/* ── Content area ── */
body.admin .coluna-content {
    background: var(--dm-bg) !important;
    padding: 1.5rem 2rem;
}

/* ── Stat cards ── */
body.admin .admin-stats {
    background: var(--dm-surface) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 12px !important;
    box-shadow: var(--dm-card-shadow) !important;
    color: var(--dm-text) !important;
    padding: 1.25rem !important;
    position: relative;
    overflow: hidden;
}

body.admin .admin-stats h3,
body.admin .admin-stats h4 {
    color: var(--dm-text) !important;
}

body.admin .admin-stats h3 {
    font-size: .95rem;
    font-weight: 600;
    color: var(--dm-text-muted) !important;
    text-transform: uppercase;
    letter-spacing: .8px;
}

body.admin .admin-stats h4 {
    font-size: 1.8rem;
    font-weight: 700;
}

/* ── Page header area ── */
.saas-topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: .5rem 0 1.5rem;
    border-bottom: 1px solid var(--dm-nav-border);
    margin-bottom: 1.5rem;
}

.saas-topbar h1 {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--dm-text);
    margin: 0;
    letter-spacing: -.2px;
}

.saas-topbar .saas-actions {
    display: flex;
    gap: .5rem;
    align-items: center;
}

.topbar-start {
    display: flex;
    align-items: center;
    gap: 1rem;
    flex: 1;
}

.topbar-end {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.topbar-profile {
    display: flex;
    align-items: center;
    gap: 8px;
    text-decoration: none;
    border-radius: 8px;
    padding: 4px 8px 4px 4px;
    transition: background .15s ease;
}

.topbar-profile:hover {
    background: var(--dm-surface-2);
}

.topbar-profile .user-avatar {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    object-fit: cover;
    border: 1.5px solid var(--dm-nav-border);
    display: block;
    flex-shrink: 0;
}

.topbar-username {
    font-size: .78rem;
    font-weight: 500;
    color: var(--dm-text-muted);
    white-space: nowrap;
}

/* ── Toolbar (filter row) ── */
.saas-toolbar {
    display: flex;
    align-items: center;
    gap: .5rem;
    flex-wrap: wrap;
    margin-bottom: 1rem;
}

.saas-toolbar .form-control,
.saas-toolbar select.form-control {
    background: var(--dm-surface) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 8px !important;
    color: var(--dm-text) !important;
    font-size: .82rem;
    font-weight: 500;
    height: 38px !important;
    padding: 6px 32px 6px 14px !important;
    min-width: 160px;
    cursor: pointer;
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 16 16'%3E%3Cpath fill='%239aa4b2' d='M7.247 11.14L2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E") !important;
    background-repeat: no-repeat !important;
    background-position: right 12px center !important;
}

.saas-toolbar .form-control:focus,
.saas-toolbar select.form-control:focus {
    border-color: var(--dm-accent) !important;
    outline: none;
    box-shadow: 0 0 0 3px rgba(77,124,245,.15) !important;
}

/* ── Action buttons ── */
.saas-btn {
    background: var(--dm-surface);
    border: 1px solid var(--dm-nav-border);
    border-radius: 8px;
    color: var(--dm-text-muted);
    font-size: .82rem;
    font-weight: 500;
    padding: 6px 14px;
    display: inline-flex;
    align-items: center;
    gap: .4em;
    cursor: pointer;
    text-transform: none;
    letter-spacing: 0;
}

.saas-btn:hover {
    background: var(--dm-surface-2);
    border-color: var(--dm-accent);
    color: var(--dm-text);
}

.saas-btn.primary {
    background: var(--dm-accent);
    border-color: var(--dm-accent);
    color: #fdfdfd !important;
}

.saas-btn.primary:hover {
    background: #3150a0;
    color: #fff !important;
}

/* ── Table columns – shared grid ── */
/* columns: id | opener | title | status | agents | dates | actions */
.tr-header,
.tr-row {
    display: grid;
    grid-template-columns: 52px 280px 1fr 160px 110px 120px 60px;
    align-items: center;
    gap: 0;
    padding: 1rem 1rem;
}

/* Header row */
.tr-header {
    height: 70px;
    background: var(--dm-surface);
    border: 1px solid var(--dm-nav-border);
    border-radius: 10px 10px 0 0;
}

.tr-header .tc {
    font-size: .68rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .8px;
    color: var(--dm-text-muted);
    display: flex;
    align-items: center;
    gap: .3em;
}

/* Data rows */
.tr-row {
    min-height: 64px;
    background: var(--dm-surface);
    border: 1px solid var(--dm-nav-border);
    border-top: none;
    position: relative;
    overflow: visible;
}

.tr-row:last-of-type {
    border-radius: 0 0 10px 10px;
}

.tr-row {
    cursor: pointer;
}

.tr-row:hover {
    background: var(--dm-surface-2);
}

/* Column cell base */
.tc {
    padding: .6rem .5rem;
    display: flex;
    align-items: center;
}

/* ── ID cell ── */
.tc-id { justify-content: center; }

.ticket-id {
    font-size: .75rem;
    font-weight: 700;
    color: #e6ab09;
    font-family: 'Courier New', monospace;
    letter-spacing: -.3px;
}

/* ── Opener cell ── */
.tc-opener { gap: .6rem; }

.opener-avatar {
    width: 34px;
    height: 34px;
    min-width: 34px;
    border-radius: 50%;
    background: linear-gradient(135deg, #dbeafe, #bfdbfe);
    border: 1.5px solid #93c5fd;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: .65rem;
    font-weight: 700;
    color: #1d4ed8;
    text-transform: uppercase;
    letter-spacing: .5px;
}

body[data-isDarkmode="true"] .opener-avatar {
    background: linear-gradient(135deg, #2a3f7e, #1e2d5a);
    border-color: #3d57a6;
    color: #aac4ff;
}

.avatar-wrap {
    position: relative;
    display: inline-flex;
    flex-shrink: 0;
}

.avatar-reply-dot {
    position: absolute;
    bottom: 0;
    right: 0;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: #f0b429;
    border: 2px solid var(--dm-card, #fff);
    box-shadow: 0 0 0 0 rgba(240, 180, 41, .6);
    animation: reply-dot-pulse 1.6s ease-in-out infinite;
    z-index: 2;
}

@keyframes reply-dot-pulse {
    0%   { box-shadow: 0 0 0 0 rgba(240, 180, 41, .6); }
    70%  { box-shadow: 0 0 0 5px rgba(240, 180, 41, 0); }
    100% { box-shadow: 0 0 0 0 rgba(240, 180, 41, 0); }
}

.opener-info {
    display: flex;
    flex-direction: column;
    gap: .1rem;
    min-width: 0;
}

.opener-name {
    font-size: .78rem;
    font-weight: 600;
    color: var(--dm-text);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.opener-email {
    font-size: .66rem;
    color: var(--dm-text-muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* ── Title cell ── */
.tc-title { padding-right: 1rem; }

.ticket-title {
    font-size: .9rem;
    font-weight: 500;
    color: var(--dm-text);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    display: inline-block;
    max-width: 100%;
    cursor: pointer;
}

.ticket-title:hover {
    color: var(--dm-accent) !important;
}

/* ── Status cell ── */
.tc-status { justify-content: flex-start; }

/* ── Agents cell ── */
.tc-agents { justify-content: flex-start; }

.agent-stack {
    display: flex;
    align-items: center;
    flex-direction: row-reverse;
}

.agent-stack .agent-avatar {
    position: relative;
    flex-shrink: 0;
}

.agent-avatar {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: linear-gradient(135deg, #dcfce7, #bbf7d0);
    border: 2px solid var(--dm-surface);
    display: flex;
    overflow: hidden;
    align-items: center;
    justify-content: center;
    font-size: .6rem;
    font-weight: 700;
    color: #15803d;
    letter-spacing: .3px;
    cursor: default;
    margin-right: -10px;
}

body[data-isDarkmode="true"] .agent-avatar {
    background: linear-gradient(135deg, #1e3a2a, #153322);
    color: #22c97b;
}

.agent-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.agent-avatar.agent-empty {
    background: var(--dm-surface-2);
    border-color: var(--dm-border);
    color: var(--dm-text-muted);
    font-size: .75rem;
    cursor: pointer;
    transition: background .15s, border-color .15s, color .15s, box-shadow .15s;
}

.agent-avatar.agent-empty:hover {
    background: #dbeafe;
    border-color: #93c5fd;
    color: #2563eb;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, .15);
}

body[data-isDarkmode="true"] .agent-avatar.agent-empty {
    background: #1a1f2e;
    border-color: #222630;
    color: #9aa4b2;
}

body[data-isDarkmode="true"] .agent-avatar.agent-empty:hover {
    background: #1e2d5a;
    border-color: #3d57a6;
    color: #7da8f5;
    box-shadow: 0 0 0 3px rgba(125, 168, 245, .15);
}

/* ── Dates cell ── */
.tc-dates { flex-direction: column; align-items: flex-start; gap: .15rem; }

.date-row {
    display: flex;
    align-items: center;
    gap: .35rem;
}

.date-label {
    font-size: .62rem;
    color: var(--dm-text-muted);
    text-transform: uppercase;
    letter-spacing: .5px;
    min-width: 32px;
}

.date-val {
    font-size: .74rem;
    color: var(--dm-text);
    font-weight: 500;
}

.date-val.date-stale,
.date-stale { color: #e05252; }

.date-stale-info {
    font-size: .65rem;
    color: #e05252;
    opacity: .8;
}

/* ── Actions cell (three dots) ── */
.tc-actions { justify-content: center; }

.dots-btn {
    width: 30px;
    height: 30px;
    border-radius: 6px;
    background: transparent;
    border: 1px solid transparent;
    color: var(--dm-text-muted);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: .9rem;
    padding: 0;
}

.dots-btn:hover {
    background: var(--dm-surface-2);
    border-color: var(--dm-accent);
    color: var(--dm-text);
}

/* stale row tint */
.tr-stale { border-left: 3px solid #ef4444 !important; }
body[data-isDarkmode="true"] .tr-stale { border-left-color: #5e1c1c !important; }

/* Status wizard modal buttons — solid */
.status-btn-open     { background: #47db7e !important; border-color: #47db7e !important; color: #ffffff !important; }
.status-btn-progress { background: #ffc342 !important; border-color: #ffc342 !important; color: #fff !important; }
.status-btn-close    { background: #eb3838 !important; border-color: #eb3838 !important; color: #fff !important; }
.status-btn-open:hover     { background: #18a864 !important; border-color: #18a864 !important; }
.status-btn-progress:hover { background: #f1b611 !important; border-color: #f1b611 !important; }
.status-btn-close:hover    { background: #dc2626 !important; border-color: #dc2626 !important; }
body[data-isDarkmode="true"] .status-btn-open     { background: #47db7e !important; border-color: #47db7e !important; color: #fff !important; }
body[data-isDarkmode="true"] .status-btn-progress { background: #ffc342 !important; border-color: #ffc342 !important; color: #fff !important; }
body[data-isDarkmode="true"] .status-btn-close    { background: #eb3838 !important; border-color: #eb3838 !important; color: #fff !important; }

/* alarme-pc must never intercept clicks */
.tr-row .alarme-pc { pointer-events: none; }

/* ── Status badges ── */
.saas-badge {
    display: inline-flex !important;
    align-items: center;
    justify-content: center;
    flex-wrap: nowrap;
    padding: 0 12px;
    border-radius: 20px !important;
    font-size: .72rem;
    font-weight: 600;
    letter-spacing: .3px;
    white-space: nowrap;
    min-width: 110px;
    height: 24px;
    gap: .3em;
    cursor: pointer;
    line-height: 24px;
}


/* Light mode badges */
.saas-badge.open      { background: #dcfce7; color: #15803d; border: 1px solid #86efac; }
.saas-badge.progress  { background: #fef9c3; color: #a16207; border: 1px solid #fde047; display: inline-flex !important; height: 24px !important; min-width: 110px !important; }
.saas-badge.planned   { background: #dbeafe; color: #1d4ed8; border: 1px solid #93c5fd; }
.saas-badge.rede      { background: #fde9d5; color: #e9660e; border: 1px solid #f4b480; }
.saas-badge.analysis  { background: #f3e8ff; color: #7c3aed; border: 1px solid #c084fc; }
.saas-badge.closed    { background: #fee2e2; color: #b91c1c; border: 1px solid #fca5a5; }
.saas-badge.internal  { background: #f1f5f9; color: #475569; border: 1px solid #cbd5e1; }

/* Dark mode badges */
body[data-isDarkmode="true"] .saas-badge.open      { background: #12331e; color: #22c97b; border-color: #1e5a36; }
body[data-isDarkmode="true"] .saas-badge.progress  { background: #332b0e; color: #f0b429; border-color: #5a490f; }
body[data-isDarkmode="true"] .saas-badge.planned   { background: #0e1f3e; color: #7da8f5; border-color: #1c3978; }
body[data-isDarkmode="true"] .saas-badge.rede      { background: #3d1f08; color: #f4a55e; border-color: #6b3510; }
body[data-isDarkmode="true"] .saas-badge.analysis  { background: #2e1754; color: #c084fc; border-color: #5b2fa0; }
body[data-isDarkmode="true"] .saas-badge.closed    { background: #33100e; color: #e05252; border-color: #5e1c1c; }
body[data-isDarkmode="true"] .saas-badge.internal  { background: #1a1f2e; color: #9aa4b2; border-color: #2d3349; }

/* ── Badge pulse — aguardando resposta ── */
.saas-badge.badge-pulse {
    animation: badge-pulse 1.8s ease-in-out infinite;
}

@keyframes spin {
    from { transform: rotate(0deg); }
    to   { transform: rotate(360deg); }
}

@keyframes fadeInDown {
    from { opacity: 0; transform: translateY(-8px); }
    to   { opacity: 1; transform: translateY(0); }
}

@keyframes badge-pulse {
    0%, 100% { box-shadow: 0 0 0 0 rgba(240, 180, 41, 0.5); }
    50%       { box-shadow: 0 0 0 5px rgba(240, 180, 41, 0); }
}

/* ── Bug blink — categoria Bug ── */
.bug-blink {
    display: inline-flex;
    align-items: center;
    color: #e05252;
    font-size: .82rem;
    flex-shrink: 0;
    animation: bug-blink 1.4s ease-in-out infinite;
}

@keyframes bug-blink {
    0%, 100% { opacity: 1; }
    50%       { opacity: 0.12; }
}

/* ── Assigned badge ── */
.saas-assignee {
    display: inline-flex;
    align-items: center;
    gap: .4em;
    font-size: .78rem;
    color: var(--dm-text-muted);
    cursor: pointer;
}

.saas-assignee .avatar {
    width: 22px;
    height: 22px;
    border-radius: 50%;
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: .6rem;
    color: var(--dm-accent);
    font-weight: 700;
    text-transform: uppercase;
}

body[data-isDarkmode="true"] .saas-assignee .avatar {
    background: #2d3349;
    border-color: #3a4260;
    color: #7da8f5;
}

/* ── Alarm indicator ── */
.saas-ticket-row .alarme-pc {
    border-radius: 0;
    pointer-events: none;
}

/* ── Empty state ── */
.saas-empty {
    position: relative;
    min-height: 270px;
    padding: 2rem 0 4rem;
    text-align: center;
    color: var(--dm-text-muted);
}

/* ── Dropdown menus ── */
body.admin .dropdown-menu {
    background: var(--dm-dropdown-bg) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 8px !important;
    box-shadow: 0 8px 24px rgba(0,0,0,.4) !important;
    padding: .25rem 0 !important;
}

body.admin .dropdown-menu .dropdown-item {
    color: var(--dm-text-muted) !important;
    font-size: .82rem;
    padding: .5rem 1rem !important;
}

body.admin .dropdown-menu .dropdown-item:hover {
    background: var(--dm-dropdown-hover) !important;
    color: var(--dm-text) !important;
}

body.admin .dropdown-menu .dropdown-divider {
    border-color: var(--dm-nav-border) !important;
}

/* ── Alert / toast ── */
.alert-div {
    border-radius: 8px !important;
}

/* ── Card override ── */
body.admin .card {
    background: var(--dm-card-bg) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 12px !important;
}

body.admin .card-header {
    background: var(--dm-card-bg) !important;
    border-bottom: 1px solid var(--dm-nav-border) !important;
}

/* ── Modal ── */
body.admin .modal-content {
    background: var(--dm-modal-bg) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 12px !important;
    overflow: hidden;
}

/* ── Filter dropdown buttons ── */
.saas-filter-btn {
    gap: .45em;
    min-width: 0;
}

.saas-filter-chevron {
    font-size: .65rem;
    opacity: .6;
    margin-left: .1em;
}

.saas-filter-menu {
    min-width: 200px;
}

.saas-filter-menu .dropdown-item.active {
    background: var(--dm-dropdown-hover) !important;
    color: var(--dm-accent) !important;
}

.saas-filter-drop .saas-btn[aria-expanded="true"] {
    border-color: var(--dm-accent) !important;
    background: var(--dm-surface-2) !important;
    color: var(--dm-text) !important;
}

/* ── Dropdown de campo (substitui <select> nos modais) ── */
.saas-field-drop { width: 100%; }
.saas-field-drop > .saas-btn {
    width: 100%;
    justify-content: space-between;
    height: 38px !important;
    background: var(--dm-surface-2) !important;
    border: 1px solid var(--dm-nav-border) !important;
    color: var(--dm-text) !important;
    font-size: .88rem;
    font-weight: 400;
    padding: 6px 12px !important;
}
.saas-field-drop > .saas-btn:hover,
.saas-field-drop > .saas-btn[aria-expanded="true"] {
    border-color: var(--dm-accent) !important;
    box-shadow: 0 0 0 3px rgba(77,124,245,.15) !important;
    background: var(--dm-surface-2) !important;
    color: var(--dm-text) !important;
}
.saas-field-drop .dropdown-menu {
    width: 100%;
    margin-top: 2px !important;
}
.saas-field-drop .dropdown-item.active {
    color: var(--dm-accent) !important;
    background: var(--dm-dropdown-hover) !important;
    font-weight: 600;
}

/* fix Bootstrap row margin inside content */
body.admin .coluna-content > .container-fluid {
    padding-left: 0;
    padding-right: 0;
}

/* ── Modal de conteúdo do chamado (conteudo.blade) ── */
.conteudo-modal-header {
    background: var(--dm-surface) !important;
    border-bottom: 1px solid var(--dm-border) !important;
    padding: .75rem 1.25rem;
    border-radius: 12px 12px 0 0;
    align-items: center !important;
}

.conteudo-col-header {
    background: var(--dm-surface-2);
    padding: .5rem 1rem;
    border-bottom: 1px solid var(--dm-border);
}

.conteudo-col-left {
    border-right: 1px solid var(--dm-border);
    display: flex;
    flex-direction: column;
}

/* ── Validação da solução pelo usuário ── */
.validacao-wrap {
    border-top: 1px solid var(--dm-border);
    padding: .75rem;
    background: var(--dm-surface);
}

.validacao-box {
    background: rgba(124, 58, 237, .07);
    border: 1px solid rgba(124, 58, 237, .22);
    border-radius: 8px;
    padding: .8rem .9rem;
}

.validacao-titulo {
    font-size: .84rem;
    font-weight: 700;
    color: #6d28d9;
    margin-bottom: .25rem;
}

.validacao-sub {
    font-size: .76rem;
    color: var(--dm-text-muted);
    margin: 0 0 .7rem;
    line-height: 1.35;
}

.validacao-motivo {
    margin-bottom: .7rem;
}

.validacao-textarea {
    width: 100%;
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    color: var(--dm-text);
    border-radius: 6px;
    padding: .5rem .65rem;
    font-size: .82rem;
    outline: none;
    resize: vertical;
}

.validacao-textarea:focus {
    border-color: #7c3aed;
}

.validacao-acoes {
    display: flex;
    gap: .5rem;
    justify-content: flex-end;
    flex-wrap: wrap;
}

.validacao-validar {
    color: #fff !important;
    background: #22c97b !important;
    border-color: #22c97b !important;
}

.validacao-negar {
    color: #e05252 !important;
    border-color: rgba(224, 82, 82, .45) !important;
}

body[data-isDarkmode="true"] .validacao-box {
    background: rgba(124, 58, 237, .13);
    border-color: rgba(124, 58, 237, .3);
}

body[data-isDarkmode="true"] .validacao-titulo {
    color: #c084fc;
}

/* ── Indicador de pendência no menu ── */
.site-nav-link {
    position: relative;
}

.nav-dot {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 17px;
    height: 17px;
    padding: 0 4px;
    margin-left: .35rem;
    border-radius: 9px;
    background: #e05252;
    color: #fff;
    font-size: .64rem;
    font-weight: 700;
    line-height: 1;
    vertical-align: middle;
}

/* Sem número (uma pendência só): vira um ponto */
.nav-dot--vazio {
    min-width: 8px;
    width: 8px;
    height: 8px;
    padding: 0;
    border-radius: 50%;
}

/* ── Reply form ── */
.reply-wrap {
    border-top: 1px solid var(--dm-border);
    padding: .6rem .75rem;
    background: var(--dm-surface);
}

.reply-box {
    display: flex;
    flex-direction: column;
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    border-radius: 8px;
    overflow: hidden;
    transition: border-color .15s;
}

.reply-box:focus-within {
    border-color: #3d57a6;
}

.reply-previews {
    display: flex;
    flex-wrap: wrap;
    gap: .3rem;
    padding: .4rem .6rem 0;
}

.reply-previews:empty {
    display: none;
}

.reply-row {
    display: flex;
    align-items: center;
    gap: .25rem;
    padding: .35rem .45rem;
}

.reply-textarea {
    flex: 1;
    background: var(--dm-surface-2) !important;
    border: none;
    color: var(--dm-text);
    font-size: .82rem;
    font-family: inherit;
    line-height: 1.5;
    padding: .2rem .4rem;
    resize: none;
    outline: none;
    min-height: 32px;
    max-height: 120px;
    overflow-y: auto;
    align-self: center;
}

.reply-attach {
    flex-shrink: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 30px;
    height: 30px;
    border-radius: 5px;
    cursor: pointer;
    color: var(--dm-text-muted);
    font-size: .95rem;
    transition: background .15s, color .15s;
    margin: 0;
}

.reply-attach:hover {
    background: var(--dm-surface);
    color: var(--dm-text);
}

.reply-send {
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    gap: .3rem;
    padding: .6rem .6rem;
    border-radius: 5px;
    border: none;
    cursor: pointer;
    font-size: .75rem;
    font-weight: 600;
    line-height: 1;
    background: transparent;
    color: var(--dm-text-muted);
    transition: background .15s, color .15s;
    white-space: nowrap;
}

.reply-send:hover {
    background: var(--dm-surface);
    color: var(--dm-text);
}

.reply-mode-toggle {
    display: flex;
    gap: .3rem;
    margin-bottom: .4rem;
}

.reply-mode-btn {
    display: inline-flex;
    align-items: center;
    gap: .3rem;
    padding: .25rem .65rem;
    border-radius: 20px;
    border: 1px solid var(--dm-border);
    background: transparent;
    color: var(--dm-text-muted);
    font-size: .72rem;
    font-weight: 600;
    cursor: pointer;
    transition: background .15s, color .15s, border-color .15s;
}

.reply-mode-btn.active[data-mode="public"] {
    background: rgba(61,87,166,.15);
    color: #7da8f5;
    border-color: rgba(61,87,166,.4);
}

.reply-mode-btn.active[data-mode="internal"] {
    background: rgba(148,163,184,.16);
    color: #64748b;
    border-color: rgba(148,163,184,.45);
}

.reply-box--internal {
    border-color: rgba(148,163,184,.4) !important;
    background: rgba(148,163,184,.05) !important;
}

.reply-box--internal .reply-textarea {
    background: transparent !important;
}

.reply-send--internal {
    color: #64748b !important;
}

.reply-send--internal:hover {
    background: rgba(148,163,184,.12) !important;
    color: #475569 !important;
}

/* ── Rich-text mini toolbar ── */
.rt-toolbar {
    display: flex;
    align-items: center;
    gap: .1rem;
    padding: .2rem .35rem;
    border-bottom: 1px solid var(--dm-border);
    background: var(--dm-surface-2);
}

.rt-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 22px;
    height: 22px;
    border: none;
    border-radius: 3px;
    background: transparent;
    color: var(--dm-text-muted);
    font-size: .72rem;
    cursor: pointer;
    transition: background .12s, color .12s;
    padding: 0;
    line-height: 1;
    font-family: inherit;
}

.rt-btn:hover {
    background: rgba(125,168,245,.12);
    color: var(--dm-text);
}

.rt-btn.active {
    background: rgba(125,168,245,.22);
    color: #7da8f5;
}

.rt-sep {
    width: 1px;
    height: 12px;
    background: var(--dm-border);
    margin: 0 .15rem;
    flex-shrink: 0;
}

.rt-wrap {
    border: 1px solid var(--dm-border);
    border-radius: 6px;
    overflow: hidden;
    background: var(--dm-surface-2);
    transition: border-color .15s;
}

.rt-wrap:focus-within {
    border-color: #3d57a6;
}

.rt-wrap .rt-toolbar {
    background: var(--dm-surface);
    border-bottom-color: var(--dm-border);
}

.rt-wrap [contenteditable] {
    outline: none;
    background: var(--dm-surface-2);
    color: var(--dm-text);
    font-size: .82rem;
    font-family: inherit;
    line-height: 1.5;
    padding: .5rem .75rem;
    min-height: 96px;
    word-break: break-word;
    white-space: pre-wrap;
}

.rt-wrap [contenteditable] ul,
.rt-wrap [contenteditable] ol {
    padding-left: 1.4rem;
    margin: .2rem 0;
}

[contenteditable]:empty::before {
    content: attr(data-placeholder);
    color: var(--dm-text-muted);
    opacity: .55;
    pointer-events: none;
}

.reply-textarea[contenteditable]:empty::before {
    content: attr(data-placeholder);
    color: var(--dm-text-muted);
    opacity: .5;
    pointer-events: none;
}

.conteudo-info-strip {
    display: flex;
    flex-wrap: wrap;
    gap: .55rem;
    margin-bottom: 1rem;
}

.conteudo-info-chip {
    display: flex;
    flex-direction: column;
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    border-radius: 6px;
    padding: .7rem 1rem;
    min-width: 110px;
    flex: 1;
    gap: .28rem;
}

.conteudo-info-chip-label {
    font-size: .65rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .6px;
    color: var(--dm-text-muted);
}

.conteudo-info-chip-value {
    font-size: .9rem;
    font-weight: 600;
    color: var(--dm-text);
    word-break: break-word;
    line-height: 1.3;
}

.conteudo-payload-card {
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    border-radius: 6px;
    padding: .75rem 1rem;
}

.conteudo-payload-label {
    font-size: .65rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .6px;
    color: var(--dm-text-muted);
    margin-bottom: .22rem;
}

.conteudo-payload-value {
    font-size: .88rem;
    color: var(--dm-text);
    font-weight: 500;
    word-break: break-word;
    line-height: 1.55;
}

.conteudo-agendamento {
    margin-top: .75rem;
    border-radius: 6px;
    padding: .75rem;
    text-align: center;
    background: #dbeafe;
    border: 1px solid #93c5fd;
}

body[data-isDarkmode="true"] .conteudo-agendamento {
    background: #0e1f3e;
    border-color: #1c3978;
}

.conteudo-agendamento-label {
    font-size: .65rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .6px;
    color: #1d4ed8;
    margin-bottom: .35rem;
}

body[data-isDarkmode="true"] .conteudo-agendamento-label { color: #7da8f5; }

.conteudo-agendamento-title {
    color: var(--dm-text);
    font-size: .85rem;
    font-weight: 600;
}

.conteudo-agendamento-sub {
    color: var(--dm-text-muted);
    font-size: .75rem;
    margin-top: .15rem;
}

.conteudo-date-footer {
    margin-top: .75rem;
    padding-top: .6rem;
    border-top: 1px solid var(--dm-border);
    font-size: .65rem;
    color: var(--dm-text-muted);
    text-align: right;
    opacity: .75;
}

.conteudo-date-footer strong { color: var(--dm-text-muted); font-weight: 600; }

.conteudo-modal-footer {
    background: var(--dm-surface) !important;
    border-top: 1px solid var(--dm-border) !important;
    padding: .6rem 1rem;
    justify-content: space-between;
    border-radius: 0 0 12px 12px;
    overflow: visible;
}

/* Chat bubbles inside conteudo */
.msg-bubble-user {
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    border-radius: 0 8px 8px 8px;
    padding: .45rem .75rem .3rem;
    font-size: .82rem;
    color: var(--dm-text);
    line-height: 1.5;
    word-break: break-word;
}

.msg-bubble-admin {
    background: #4c8bff3b;
    border-radius: 8px 0 8px 8px;
    padding: .45rem .75rem .3rem;
    font-size: .82rem;
    color: var(--dm-text);
    line-height: 1.5;
    word-break: break-word;
}

.msg-bubble-admin-note {
    background: #d1d1d14d;
    border-radius: 8px 0 8px 8px;
    padding: .45rem .75rem .3rem;
    font-size: .82rem;
    color: #3b3b3b;
    line-height: 1.5;
    word-break: break-word;
}

body[data-isDarkmode="true"] .msg-bubble-admin-note{
    color: rgb(224, 224, 224);
    background: #ffffff17;
    border: 1px solid #a5a5a500

}

body[data-isDarkmode="true"] .msg-bubble-admin {
    background: var(--dm-accent);
    border-color: var(--dm-accent);
    color: #ffffff;
}

.msg-timestamp {
    font-size: .58rem;
    color: var(--dm-text-muted);
    text-align: right;
    margin-top: .25rem;
    opacity: .7;
}

.msg-bubble-user ul, .msg-bubble-user ol,
.msg-bubble-admin ul, .msg-bubble-admin ol,
.msg-bubble-admin-note ul, .msg-bubble-admin-note ol,
.conteudo-payload-value ul, .conteudo-payload-value ol {
    padding-left: 1.4rem;
    margin: .2rem 0;
}

.msg-bubble-user code, .msg-bubble-admin code,
.msg-bubble-admin-note code, .conteudo-payload-value code {
    font-family: 'Courier New', monospace;
    font-size: .78em;
    background: rgba(127,127,127,.15);
    border-radius: 3px;
    padding: .05em .3em;
}

.conteudo-avatar-border {
    border: 1.5px solid var(--dm-border) !important;
}

/* Page footer divider */
.page-footer-divider {
    color: var(--dm-text-muted);
    font-size: .75rem;
    border-top: 1px solid var(--dm-border);
    margin-top: 2rem;
}

/* ── Dashboard — Chart filter chips ── */
body.admin .total,
body.admin .total_red {
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    color: var(--dm-text-muted);
    border-radius: 20px;
    padding: 3px 12px;
    font-size: 0.75rem;
    font-weight: 600;
    cursor: pointer;
    transition: background .15s, color .15s, border-color .15s;
    margin-left: 5px;
    white-space: nowrap;
    line-height: 1.6;
}
body.admin .total:hover,
body.admin .total_red:hover {
    background: var(--dm-accent);
    border-color: var(--dm-accent);
    color: #fff;
}
body.admin .selected,
body.admin .selected_red {
    background: var(--dm-accent) !important;
    border-color: var(--dm-accent) !important;
    color: #fff !important;
}

/* ── Dashboard — Filter bar ── */
body.admin .filter-card {
    background: var(--dm-surface);
    border: 1px solid var(--dm-border);
    border-radius: 12px;
    padding: 1rem 1.25rem;
    margin-bottom: 1.5rem;
    position: relative;
}
body.admin .filter-card .export-pill {
    position: absolute;
    top: 50%;
    right: 10em;
    transform: translate(50%, -50%);
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    color: var(--dm-text-muted);
    font-size: .72rem;
    font-weight: 600;
    letter-spacing: .04em;
    text-transform: uppercase;
    padding: 3px 12px;
    border-radius: 20px;
    pointer-events: none;
    white-space: nowrap;
}
body.admin .filter-card .form-control {
    background: var(--dm-input-bg);
    border: 1px solid var(--dm-border);
    color: var(--dm-text);
    border-radius: 8px;
}
body.admin .filter-card .form-control:focus {
    border-color: var(--dm-accent);
    box-shadow: 0 0 0 2px rgba(49,130,206,.15);
}
body.admin .filter-card label {
    font-weight: 500;
    font-size: 0.82rem;
    color: var(--dm-text-muted);
    margin-bottom: 4px;
}
body.admin .btn-filter {
    background: var(--dm-accent) !important;
    color: #fff !important;
    border: none;
    border-radius: 8px;
    font-weight: 500;
    font-size: 0.85rem;
}
body.admin .btn-filter:hover { opacity: .88; color: #fff !important; }
body.admin .btn-clear {
    background: transparent !important;
    color: var(--dm-text-muted) !important;
    border: 1px solid var(--dm-border);
    border-radius: 8px;
    font-weight: 500;
    font-size: 0.85rem;
}
body.admin .btn-clear:hover { background: var(--dm-surface-2) !important; color: var(--dm-text) !important; }
body.admin .btn-export {
    background: #1cc88a;
    border: none;
    color: #fff;
    border-radius: 8px;
    font-weight: 500;
    font-size: 0.85rem;
}
body.admin .btn-export:hover { background: #17a673; color: #fff; }
body.admin .periodo-badge {
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    color: var(--dm-text-muted);
    padding: 5px 12px;
    border-radius: 20px;
    font-size: 0.8rem;
}

/* ── Dashboard — Flatpickr date input toggle ── */
body.admin .cal-toggle-btn {
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-border);
    border-left: none;
    color: var(--dm-text-muted);
    border-radius: 0 8px 8px 0 !important;
    padding: 0 8px;
    transition: background .15s, color .15s;
}
body.admin .cal-toggle-btn:hover { background: var(--dm-accent) !important; color: #fff !important; border-color: var(--dm-accent) !important; }
body.admin .filter-card .input-group > .form-control:first-child { border-radius: 8px 0 0 8px !important; }
body.admin .filter-card .input-group-sm .form-control,
body.admin .filter-card .input-group-sm .btn { height: 32px; line-height: 1; }

/* ── Flatpickr — tema do portal (global: Flatpickr renderiza fora do body.admin) ── */
.flatpickr-calendar {
    background: var(--dm-surface) !important;
    border: 1px solid var(--dm-border) !important;
    border-radius: 12px !important;
    box-shadow: 0 8px 28px rgba(0,0,0,.18) !important;
    font-family: inherit;
    overflow: hidden;
    padding: 0 6px 10px;
}
.flatpickr-days, .dayContainer {
    width: 100% !important;
    min-width: unset !important;
    max-width: 100% !important;
}
.flatpickr-day {
    flex-basis: 14.2857% !important;
    max-width: unset !important;
    height: 34px;
    line-height: 34px;
    border: none !important;
    border-radius: 50% !important;
    font-size: 0.84rem;
    transition: background .12s, color .12s;
    margin: 1px 0;
}
.flatpickr-months { background: var(--dm-surface) !important; }
.flatpickr-month { background: var(--dm-surface) !important; color: var(--dm-text) !important; fill: var(--dm-text) !important; }
.flatpickr-prev-month, .flatpickr-next-month { color: var(--dm-text-muted) !important; fill: var(--dm-text-muted) !important; }
.flatpickr-prev-month:hover, .flatpickr-next-month:hover { color: var(--dm-accent) !important; fill: var(--dm-accent) !important; }
.flatpickr-current-month { color: var(--dm-text) !important; }
.flatpickr-current-month .flatpickr-monthDropdown-months { background: var(--dm-surface) !important; color: var(--dm-text) !important; border: none; }
.numInputWrapper span { border-color: var(--dm-border) !important; }
.numInputWrapper span:after { border-top-color: var(--dm-text-muted) !important; border-bottom-color: var(--dm-text-muted) !important; }
.flatpickr-weekdays { background: var(--dm-surface) !important; padding: 6px 0 2px; }
.flatpickr-weekday { color: var(--dm-text-muted) !important; background: transparent !important; font-weight: 700; font-size: 0.7rem; text-transform: uppercase; }
.flatpickr-day { color: var(--dm-text) !important; }
.flatpickr-day:hover, .flatpickr-day:focus { background: var(--dm-surface-2) !important; }
.flatpickr-day.today { background: var(--dm-accent) !important; border-color: var(--dm-accent) !important; color: #fff !important; font-weight: 700; }
.flatpickr-day.today:hover { opacity: .88; }
.flatpickr-day.selected, .flatpickr-day.selected:hover { background: var(--dm-accent) !important; border-color: var(--dm-accent) !important; color: #fff !important; font-weight: 700; }
.flatpickr-day.prevMonthDay, .flatpickr-day.nextMonthDay { color: var(--dm-text-muted) !important; opacity: .45; }
.flatpickr-day.flatpickr-disabled, .flatpickr-day.flatpickr-disabled:hover { color: var(--dm-text-muted) !important; opacity: .25; }

/* ── Dashboard — Tab tables ── */
body.admin #tabelasTabs .nav-link { color: var(--dm-text-muted) !important; }
body.admin #tabelasTabs .nav-link.active {
    color: var(--dm-accent) !important;
    border-bottom: 2px solid var(--dm-accent) !important;
    background: transparent !important;
}
body.admin #tabelasTabs .nav-link:hover { color: var(--dm-accent) !important; background: var(--dm-surface-2) !important; }

/* ── Dashboard — Comparativo indicators ── */
body.admin .avg-indicator { display: inline; font-size: 1rem; vertical-align: middle; }
body.admin .avg-number    { display: inline; font-size: 0.7rem; font-weight: 700; vertical-align: middle; margin-right: 2px; }

/* ── Dashboard — Loading overlay ── */
.loading-overlay {
    position: fixed; top: 0; left: 0;
    width: 100%; height: 100%;
    background: rgba(0,0,0,.5);
    display: none;
    justify-content: center; align-items: center;
    z-index: 9999;
}
.loading-overlay.active { display: flex; }

/* ── Dashboard — Form validation ── */
body.admin .form-group .error-message {
    display: none; color: #dc3545;
    font-size: 0.75rem; margin-top: 4px; font-weight: 500;
}
body.admin .form-group.has-error .error-message { display: block; }
body.admin .form-group.has-error .form-control,
body.admin .form-control.error {
    border: 2px solid #dc3545 !important;
    background-color: rgba(220,53,69,.1) !important;
}
body.admin .form-control.error:focus,
body.admin .form-group.has-error .form-control:focus {
    box-shadow: 0 0 0 .2rem rgba(220,53,69,.25) !important;
}

/* ══════════════════════════════════════════════════════
   Ramais — tabela e modais
   ══════════════════════════════════════════════════════ */

/* ── Grid da tabela: Nome | Ramal | Setor | Ações ── */
.tc-name   { font-size: .88rem; font-weight: 600; color: var(--dm-text); gap: .5rem; }
.tc-ramal  { font-size: .88rem; font-weight: 700; color: var(--dm-accent); font-family: 'Courier New', monospace; }
.tc-setor  { font-size: .82rem; color: var(--dm-text-muted); }
.tc-actions { justify-content: center; }

/* ── Input de busca na toolbar ── */
.ramal-search {
    background: var(--dm-surface) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 8px !important;
    color: var(--dm-text) !important;
    font-size: .82rem;
    height: 38px !important;
    min-width: 280px;
    padding-left: 32px;
}
.ramal-search::placeholder { color: var(--dm-text-muted); }
.ramal-search:focus {
    border-color: var(--dm-accent) !important;
    outline: none;
    box-shadow: 0 0 0 3px rgba(77,124,245,.15) !important;
}

.placa-search {
    background: var(--dm-surface) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 8px !important;
    color: var(--dm-text) !important;
    font-size: .82rem;
    height: 38px !important;
    min-width: 280px;
    padding-left: 32px;
}
.placa-search::placeholder { color: var(--dm-text-muted); }
.placa-search:focus {
    border-color: var(--dm-accent) !important;
    outline: none;
    box-shadow: 0 0 0 3px rgba(77,124,245,.15) !important;
}

/* ── Modal — labels e campos ── */
body.admin .modal-body label {
    font-size: .75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .6px;
    color: var(--dm-text-muted);
    margin-bottom: .3rem;
}
body.admin .modal-body .form-control {
    background: var(--dm-surface-2) !important;
    border: 1px solid var(--dm-nav-border) !important;
    color: var(--dm-text) !important;
    border-radius: 8px !important;
    font-size: .88rem;
    height: 38px !important;
}
body.admin .modal-body select.form-control {
    background: var(--dm-surface-2) !important;
    border: 1px solid var(--dm-nav-border) !important;
    color: var(--dm-text) !important;
    border-radius: 8px !important;
    font-size: .88rem;
    height: 38px !important;
    appearance: none !important;
    -webkit-appearance: none !important;
    -moz-appearance: none !important;
    padding: 6px 32px 6px 12px !important;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 16 16'%3E%3Cpath fill='%239aa4b2' d='M7.247 11.14L2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E") !important;
    background-repeat: no-repeat !important;
    background-position: right 12px center !important;
    cursor: pointer;
}
body.admin .modal-body .form-control:focus,
body.admin .modal-body select.form-control:focus {
    border-color: var(--dm-accent) !important;
    box-shadow: 0 0 0 3px rgba(77,124,245,.15) !important;
    outline: none;
}

/* ── Modal — footer ── */
body.admin .modal-footer {
    border-top: 1px solid var(--dm-nav-border) !important;
    display: flex;
    gap: .5rem;
}

.tc-email { font-size: .82rem; color: var(--dm-text-muted); }

/* ══════════════════════════════════════════════════════
   Usuários — cards e popovers
   ══════════════════════════════════════════════════════ */

/* ── Grid responsivo ── */
.users-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(380px, 1fr));
    gap: 1rem;
}

/* ── Card ── */
.user-card { position: relative; }

.user-card-inner {
    display: flex;
    align-items: center;
    gap: .75rem;
    padding: .85rem 1rem;
    background: var(--dm-surface);
    border: 1px solid var(--dm-nav-border);
    border-radius: 10px;
    cursor: default;
    transition: background .15s, border-color .15s;
    position: relative;
    z-index: auto;
}

.user-card-inner:hover {
    background: var(--dm-surface-2);
    border-color: var(--dm-accent);
}

.user-card-avatar { flex-shrink: 0; }

.user-card-avatar img {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid var(--dm-nav-border);
}

.user-card-info {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: .15rem;
}

.user-card-name {
    font-size: .88rem;
    font-weight: 600;
    color: var(--dm-text);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.user-card-role {
    font-size: .74rem;
    color: var(--dm-text-muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.user-card-badges {
    display: flex;
    gap: .25rem;
    flex-shrink: 0;
    align-items: center;
    flex-wrap: wrap;
    justify-content: flex-end;
}

/* ── Badge de nível (pill com ícone + label) ── */
.user-level-badge {
    display: inline-flex;
    align-items: center;
    gap: .25rem;
    padding: .2rem .55rem;
    border-radius: 20px;
    font-size: .68rem;
    font-weight: 700;
    letter-spacing: .3px;
    white-space: nowrap;
    border: 1px solid transparent;
}

.level-system  { background: rgba(245,166,35,.15); color: #f5a623; border-color: rgba(245,166,35,.3); }
.level-admin   { background: rgba(77,124,245,.15);  color: #4d7cf5; border-color: rgba(77,124,245,.3); }
.level-tecnico { background: rgba(72,185,106,.15);  color: #48b96a; border-color: rgba(72,185,106,.3); }
.level-logistica { background: rgba(155,89,182,.15); color: #9b59b6; border-color: rgba(155,89,182,.3); }
.level-suporte { background: rgba(23,162,184,.15);  color: #17a2b8; border-color: rgba(23,162,184,.3); }
.level-user    { background: rgba(108,117,125,.12); color: var(--dm-text-muted); border-color: rgba(108,117,125,.2); }
.level-unlinked { background: rgba(224,82,82,.15);  color: #e05252; border-color: rgba(224,82,82,.3); }

/* ── Popover de ações ── */
.popover-content-user {
    display: none;
    position: absolute;
    top: calc(100% + 6px);
    left: 50%;
    transform: translateX(-50%);
    min-width: 185px;
    background: var(--dm-dropdown-bg);
    border: 1px solid var(--dm-nav-border);
    border-radius: 8px;
    box-shadow: 0 8px 24px rgba(0,0,0,.4);
    padding: .25rem 0;
    z-index: 9999;
    animation: fadePopover .15s ease-out;
}

.popover-btn.active + .popover-content-user { display: flex; flex-direction: column; }

.popover-content-user p {
    margin: 0;
    padding: .5rem 1rem;
    font-size: .82rem;
    color: var(--dm-text-muted);
    cursor: pointer;
    transition: background .12s;
    display: flex;
    align-items: center;
    gap: .6rem;
}

.popover-content-user p:hover {
    background: var(--dm-dropdown-hover);
    color: var(--dm-text);
}

.popover-content-user p.disabled {
    color: var(--dm-text-muted);
    opacity: .45;
    cursor: not-allowed;
}

.popover-content-user p.disabled:hover { background: none; }

/* ── Overlay para fechar o popover ── */
.tela-hidden.active {
    position: fixed;
    inset: 0;
    z-index: 9998;
    background: transparent;
}

/* ── Confirmação de vínculo ── */
.user-vinculo-confirm {
    padding: .65rem 1rem;
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-nav-border);
    border-radius: 8px;
    font-size: .85rem;
    color: var(--dm-text);
}

/* ── Inputs desabilitados nos modais ── */
body.admin .modal-body .form-control[disabled],
body.admin .modal-body .form-control[readonly] {
    opacity: .55;
    cursor: not-allowed;
}

/* ── Dropdown de sugestões (busca de pessoas) ── */
.user-suggestions-list {
    display: none;
    position: absolute;
    width: 100%;
    max-height: 200px;
    overflow-y: auto;
    background: var(--dm-surface);
    border: 1px solid var(--dm-nav-border);
    border-radius: 8px;
    box-shadow: 0 4px 16px rgba(0,0,0,.18);
    z-index: 20;
    margin-top: 2px;
}

.user-suggestion-item {
    display: block;
    padding: .55rem .9rem;
    font-size: .82rem;
    color: var(--dm-text);
    text-decoration: none;
    border-bottom: 1px solid var(--dm-nav-border);
    transition: background .12s;
    cursor: pointer;
    line-height: 1.4;
}

.user-suggestion-item:last-child { border-bottom: none; }

.user-suggestion-item:hover { background: var(--dm-surface-2); }

.user-suggestion-item.disabled {
    color: var(--dm-text-muted);
    cursor: default;
    font-style: italic;
}

.user-suggestion-item small { color: var(--dm-text-muted); font-size: .73rem; }

.tc-gerente  { font-size: .82rem; color: var(--dm-text-muted); }
.tc-telefone { font-size: .82rem; color: var(--dm-text-muted); }
.tc-cidade   { font-size: .82rem; color: var(--dm-text-muted); }

/* ── Feedback cards ── */
.feedback-card {
    background: var(--dm-surface-2);
    border: 1px solid var(--dm-nav-border);
    border-radius: 8px;
    padding: .75rem 1rem;
    margin-bottom: .6rem;
    overflow: hidden;
    min-width: 0;
}
.feedback-card-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: .5rem;
}
.feedback-card-header > div:first-child {
    min-width: 0;
    flex: 1;
}
.feedback-name {
    font-size: .85rem;
    font-weight: 600;
    color: var(--dm-text);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.feedback-username {
    font-size: .75rem;
    color: var(--dm-text-muted);
    margin-top: .1rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.feedback-stars {
    display: flex;
    gap: .15rem;
    align-items: center;
    margin-top: .15rem;
    flex-shrink: 0;
}
.feedback-msg {
    font-size: .82rem;
    color: var(--dm-text-muted);
    margin-top: .5rem;
    padding-top: .5rem;
    border-top: 1px solid var(--dm-nav-border);
    line-height: 1.45;
    word-break: break-word;
    overflow-wrap: break-word;
    white-space: pre-wrap;
}

/* ── Modal Relatório Personalizado ── */
#modalRelatorioCustom .input-group > .form-control:first-child { border-radius: 8px 0 0 8px !important; }
#modalRelatorioCustom .input-group-sm .form-control,
#modalRelatorioCustom .input-group-sm .btn {  line-height: 1; }

#modalRelatorioCustom .rpt-chk-row {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 5px 8px;
    border-radius: 6px;
    cursor: pointer;
    transition: background .12s;
    margin-bottom: 2px;
    width: 100%;
}
#modalRelatorioCustom .rpt-chk-row:hover { background: var(--dm-surface-2); }
#modalRelatorioCustom .rpt-chk-row input[type="checkbox"] {
    width: 16px;
    height: 16px;
    min-width: 16px;
    border: 1.5px solid var(--dm-border);
    border-radius: 4px;
    background: var(--dm-surface);
    appearance: none;
    -webkit-appearance: none;
    cursor: pointer;
    position: relative;
    margin: 0;
    transition: background .12s, border-color .12s;
    flex-shrink: 0;
}
#modalRelatorioCustom .rpt-chk-row input[type="checkbox"]:checked {
    background: var(--dm-accent);
    border-color: var(--dm-accent);
}
#modalRelatorioCustom .rpt-chk-row input[type="checkbox"]:checked::after {
    content: '';
    position: absolute;
    top: 1px;
    left: 4px;
    width: 5px;
    height: 9px;
    border: 2px solid #fff;
    border-top: none;
    border-left: none;
    transform: rotate(45deg);
}
#modalRelatorioCustom .rpt-chk-row span {
    font-size: .88rem;
    color: var(--dm-text);
    line-height: 1.3;
    user-select: none;
}

/* ═══════════════════════════════════════════════════════
   Utilitários globais do design system
   ═══════════════════════════════════════════════════════ */

/* ── Cores de texto ── */
.saas-text-accent   { color: var(--dm-accent); }
.saas-text-success  { color: #22c97b; }
.saas-text-danger   { color: #e05252; }
.saas-text-warning  { color: #f0b429; }
.saas-text-purple   { color: #8b5cf6; }

/* ── Labels uppercase ── */
.saas-label {
    font-size: .75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .8px;
    color: var(--dm-text-muted);
    margin: 0;
}

/* ── Section title com borda ── */
.saas-section-title {
    font-size: .8rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .06em;
    color: var(--dm-text-muted);
    border-bottom: 1px solid var(--dm-border);
    padding-bottom: 8px;
    margin-bottom: .75rem;
}

/* ── Stacks (flex-column com gap) ── */
.saas-stack-sm { display: flex; flex-direction: column; gap: 1.1rem; }
.saas-stack-md { display: flex; flex-direction: column; gap: 1.25rem; }

/* ── Row com gap ── */
.saas-row-gap-md { display: flex; align-items: center; gap: 1rem; }

/* ── Monospace ── */
.saas-mono { font-family: 'Courier New', monospace; font-size: .85em; }

/* ── Progress bar ── */
.saas-progress {
    height: 6px;
    background: var(--dm-surface-2);
    border-radius: 10px;
    overflow: hidden;
}
.saas-progress-fill {
    height: 100%;
    background: var(--dm-accent);
    border-radius: 10px;
    transition: width .3s ease;
}

/* ── Tab button ── */
.saas-tab {
    border: none;
    background: transparent;
    color: var(--dm-text-muted);
    font-weight: 500;
    padding: 10px 16px;
    font-size: .9rem;
    border-radius: 8px 8px 0 0;
    cursor: pointer;
    transition: color .15s, background .15s;
}
.saas-tab:hover { color: var(--dm-text); background: var(--dm-surface-2); }
.saas-tab.active { background: var(--dm-surface-2); color: var(--dm-text); font-weight: 600; }

/* ═══════════════════════════════════════════════════════
   LOGISTICS TOPBAR — base-logistica
   ═══════════════════════════════════════════════════════ */
.log-topbar {
    background: #253142;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 1.5rem;
    height: 56px;
    position: sticky;
    top: 0;
    z-index: 1000;
    box-shadow: 0 2px 12px rgba(0,0,0,0.35);
}
.log-topbar-left {
    display: flex;
    align-items: center;
    gap: 14px;
}
.log-topbar-divider {
    width: 1px;
    height: 28px;
    background: rgba(255,255,255,0.15);
    margin: 0 4px;
}
.log-topbar-label {
    color: rgba(243,243,243,0.6);
    font-family: 'Poppins', sans-serif;
    font-size: 0.75rem;
    font-weight: 600;
    letter-spacing: 2px;
    text-transform: uppercase;
}
.log-topbar-right {
    display: flex;
    align-items: center;
    gap: 6px;
}
.log-topbar-btn {
    display: flex;
    align-items: center;
    gap: 6px;
    color: rgba(243,243,243,0.7);
    background: rgba(255,255,255,0.07);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: 6px;
    padding: 5px 12px;
    font-size: 0.82rem;
    text-decoration: none;
    transition: background 0.15s, color 0.15s;
    font-family: 'Rubik', sans-serif;
}
.log-topbar-btn:hover {
    background: rgba(255,255,255,0.15);
    color: #fff;
    text-decoration: none;
}
.log-topbar-btn.sair:hover {
    background: rgba(220, 53, 69, 0.25);
    border-color: rgba(220, 53, 69, 0.4);
    color: #ff6b7a;
}
.log-profile-img {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid rgba(255,255,255,0.2);
    margin-left: 4px;
}
.log-switch {
    display: flex;
    align-items: center;
    cursor: pointer;
    padding: 5px 8px;
    border-radius: 6px;
    background: rgba(255,255,255,0.07);
    border: 1px solid rgba(255,255,255,0.1);
    transition: background 0.15s;
}
.log-switch:hover {
    background: rgba(255,255,255,0.15);
}
.log-switch i {
    color: rgba(243,243,243,0.7);
    font-size: 0.9rem;
}
.log-content {
    min-height: calc(100vh - 56px);
}

/* ── Toolbar — inputs de data (Solucionados) ── */
.saas-date-input {
    /* mesmos tokens visuais do .saas-btn */
    background: var(--dm-surface) !important;
    border: 1px solid var(--dm-nav-border) !important;
    border-radius: 8px !important;
    color: var(--dm-text) !important;
    font-size: .82rem !important;
    font-weight: 500;
    line-height: 1.5;
    padding: 6px 14px;
    box-sizing: border-box;
    cursor: pointer;
    outline: none;
    transition: border-color .15s, box-shadow .15s;
    /* resets de UA */
    -webkit-appearance: textfield;
    appearance: textfield;
    font-family: inherit;
}
.saas-date-input:focus {
    border-color: var(--dm-accent) !important;
    box-shadow: 0 0 0 3px rgba(77,124,245,.15) !important;
    outline: none;
}
.saas-date-input::-webkit-calendar-picker-indicator {
    opacity: .55;
    cursor: pointer;
    filter: var(--date-icon-filter, none);
}
body[data-isDarkmode="true"] .saas-date-input::-webkit-calendar-picker-indicator {
    filter: invert(1);
}

/* <select> com .saas-date-input (filtros de "Mais filtros" e de Solucionados):
   sem o appearance nativo (que destoava do resto do admin e do dark mode) e
   com a mesma seta customizada dos selects dos modais. */
select.saas-date-input {
    appearance: none !important;
    -webkit-appearance: none !important;
    -moz-appearance: none !important;
    padding-right: 32px;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 16 16'%3E%3Cpath fill='%239aa4b2' d='M7.247 11.14L2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E") !important;
    background-repeat: no-repeat !important;
    background-position: right 12px center !important;
    text-overflow: ellipsis;
}

/* ── Toggle switch — checkbox Meus solucionados ── */
#filtro-meus-sol {
    position: absolute;
    opacity: 0;
    width: 0;
    height: 0;
    pointer-events: none;
}
.saas-toggle-track {
    display: inline-flex;
    align-items: center;
    width: 32px;
    height: 18px;
    background: var(--dm-surface-2);
    border-radius: 9px;
    position: relative;
    flex-shrink: 0;
    border: 1px solid transparent;
    transition: background .2s, border-color .2s;
}
.saas-toggle-thumb {
    position: absolute;
    top: 2px;
    left: 2px;
    width: 12px;
    height: 12px;
    background: #fff;
    border-radius: 50%;
    box-shadow: 0 1px 3px rgba(0,0,0,.3);
    transition: left .2s;
}
#filtro-meus-sol:checked + .saas-toggle-track {
    background: #22c97b;
    border-color: #22c97b;
}
#filtro-meus-sol:checked + .saas-toggle-track .saas-toggle-thumb {
    left: 16px;
}

/* ── Paginação SaaS ── */
.saas-pagination {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: .75rem;
    padding: .75rem 0 .25rem;
    flex-wrap: wrap;
}
.saas-page-info {
    font-size: .78rem;
    color: var(--dm-text-muted, #9aa4b2);
    white-space: nowrap;
}
.saas-page-list {
    display: flex;
    align-items: center;
    gap: .25rem;
    list-style: none;
    margin: 0;
    padding: 0;
}
.saas-page-item { display: contents; }
.saas-page-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 32px;
    height: 32px;
    padding: 0 .5rem;
    border-radius: 7px;
    border: 1px solid var(--dm-border, #2d3448);
    background: var(--dm-surface, #161b27);
    color: var(--dm-text, #e6e6e6);
    font-size: .82rem;
    font-weight: 500;
    cursor: pointer;
    text-decoration: none;
    transition: background .15s, border-color .15s, color .15s;
    user-select: none;
}
a.saas-page-link:hover {
    background: var(--dm-surface-2, #1e2330);
    border-color: var(--dm-accent, #4d7cf5);
    color: var(--dm-accent, #4d7cf5);
    text-decoration: none;
}
.saas-page-item.active .saas-page-link {
    background: var(--dm-accent, #4d7cf5);
    border-color: var(--dm-accent, #4d7cf5);
    color: #fff;
    cursor: default;
}
.saas-page-item.disabled .saas-page-link {
    opacity: .38;
    cursor: not-allowed;
    pointer-events: none;
}
.saas-page-dots {
    border-color: transparent;
    background: transparent;
    cursor: default;
    color: var(--dm-text-muted, #9aa4b2);
}

/* Botão de ordenação para solucionados */
.saas-sort-btn {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    padding: .35rem .65rem;
    border-radius: 8px;
    border: 1px solid var(--dm-border, #2d3448);
    background: var(--dm-surface, #161b27);
    color: var(--dm-text, #e6e6e6);
    font-size: .82rem;
    cursor: pointer;
    transition: background .15s, border-color .15s;
    user-select: none;
    white-space: nowrap;
}
.saas-sort-btn:hover {
    background: var(--dm-surface-2, #1e2330);
    border-color: var(--dm-accent, #4d7cf5);
}